Puget Systems is full of skilled computer builders. But we also have employees with many other talents. One person I’d like to talk about today is someone with a unique talent who has found a way to share it with a few of our customers.
Surviving the Quarantine
My name is Mark Anthony, named after the Roman general, not the singer. Looking back on the past 2 months of working from home I’ve learned a lot. Working from home has become the new normal for many of us here at Puget Systems.
Adjusting to Working from Home – Houston in Marketing
Working from home has presented some unique challenges and benefits that I wasn’t expecting. I’ve only been doing it for the past six weeks or so but I’ve learned a lot. It’s taken a shift in mindset and the creation of a whole new set of habits.
Adjusting to Working from Home – Oscar in Marketing
Like most of my colleagues, working from home isn’t foreign to me. I have been working remotely for 1-2 days out of the week for the past ~4 years. I never really thought much of it aside from it being more of a self-paced workday.
Adjusting to Working from Home – Kelly in Labs
Working from home has been challenging in ways I had not expected.
Target and the Out-of-Box Experience
In my family, my wife and I have our roles. To name a few…I mow the lawn, wash the dishes, clean the bathroom while she does the laundry, get the groceries, and keep track of family schedules.
How Customer Feedback Makes Us Better
At Puget Systems, we have both formal and informal avenues by which we collect feedback from our customers. In terms of informal feedback, customers speak to sales and support staff on a daily basis and often share their experiences about our people and products. Feedback like this might be shared with the team or escalated to a manager if there’s an issue to which we need to react.
When a deal is not a deal
During a recent computer component purchase, I learned that purchasing isn’t just about acquiring a product. You are creating relationships. Even if they may be micro-relationships, they are relationships all the same. So you just have to determine which type you wish to have.
Earning a Customer
I took my Honda Odyssey into have its oil changed last week. Within a mile, I have a choice of no less than five quick lube and oil shops. My selection often comes down to which shop has the shortest wait time.
High Expectations
A couple of years ago, a new restaurant opened for business in town. For anyone traveling into St. George from Las Vegas or Zion National Park, it is hard to miss because it’s situated the ledge which overlooks the town.
